Placed the order and was contacted by a very helpful chap at MyTubs to say that the part I ordered was obsolete but that they had one to send me. He range back to check that I had ordered the part from the pt number and not by the picture as there is another almost identical. Really chuffed with the customer service. Would recommend.
...Nicola Phillips
|
Not very impressed. I ordered a white REGAL slim Line S374001 6L Side Supply, and you have sent me a black Conceala S6216.
Not much use to me, so I will be in contact with you tomorrow to get the order right.
Alan Spencer
------------- ------------------------- -------------------------
Hello Alan
Very sorry this has happened, I hope it does not cause to much inconvenience. These errors are extremely rare and we will rectify ASAP.
Regards
MyTub
...Alan Spencer
|
Very pleased with your service and clear and easily understood web site. Many thanks for a smooth well informed transaction.
...Rod Southern
|
Quality goods exactly as described and prompt efficient service.
...J J PENNINGTON
|
Very slow and your updates were a waste of time as they contained no tangable information.
We waited and waited and all we were told was an estimated delivery date andor that our order was overdue. This went on for weeks.
Not very good, doubt Id use you again.
Regards, D. Brotherton
------------- ------------------------- ------------------------- ------------------------
Dear Mr Brotherton
Whilst awaiting obscure none stocked parts so obscure I don't believe another company is selling online we like to keep you informed that we are chasing the manufacture for delivery as they can take some time to come in. Sorry for any inconvenience.
Regards
MyTub
...LOGIC MANUFACTURING LTD
|
Very helpful staff, order arrived on the confirmation date
...Gardner BTC LTD
|
Good experience from start , good web site, competative prices ,quick delivery. Item & instructions for installation & use very good.Had no problems since item installed.
...S Davies
|
Hi
Impressed by price and speed of processing order.
An image would have been useful as even though I got the product no from another web site with image am not 100% certain that this is the correct item due to the difference in prices.
Fingers crossed & thanks.
Julie
...julie wood
|
Superb service, thank you
...Anthony Grant
|
The item arrived exactly as advised and the item is the correct replacement. However, the instructions for fitting the toilet seat are unclear so we are having to employ a plumber to make sure it is properly secured.That means we will have paid almost £200 to deal with this.
...MRS CATHERINE CASTREE
|
£
£151.83 
