VEry good service, and telephone communication was good when requiring an updateconfirmation of delivery etc. I mainly dealt with Jeanette who was very good. ...John Pearson
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Very happy with service and product received. thank you ...neil hickman
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Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio ...David Pawson
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order recieved. good service. ...Alan Ringer - Ernest Doe And Sons Ltd
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Excellent service, prompt and very efficient. " The John Lewis of the plumbing industry". ...Marjorie Walker
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Goods received as ordered delivery is a bit slow. ...Steve Davis
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Great communication, delivered on the date quoted, best price. Would recommend.
...Michael Sage
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Very quick delivery and well packaged. Thank you ...Murray Sinclair
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Excellent service. Order was complete and delivered on time. When I phoned with a query reply was helpful and friendly. No further comment. ...Anne Pritchard
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Delivery a day earlier than estimated but cost was ridiculous as it was a special order. I will not do that again. ...charles coulson - Charles Coulson
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