The service was brilliant and the staff so helpful. ...Wendy scott
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent ...Andrew Henderson
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MyTub did an excellent job, total satisfaction. Even though I originally ordered the wrong item, they were happy to help replace it with the correct one. ...Julius Ross
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Quick delivery, Excellent quality. Would use again. ...Polly Ryan
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Good quick service, nicely packed and very good communication.
Many thanks, derek
...derek hall
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Good communication,quick delivery and good value, just the service we are all looking for ...Terence Falcus
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Good price,sevice,delivery and communication.Says it all thanks. ...W S ROBERTS
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We were pleased with your prompt and excellent service. Will have no hesitation in using you again. ...Alfonso Giaquinto
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All ok. Delivery very slow though. ...Gary Quest
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Im happy with the service from My Tub. The team was very helpful in finding an alternative item for me when my original order counldnt be completed.
The team sent pictures of the item to help me make a decision and processed a refund as the alternative was cheaper than my original order,
Very happy with the teams overall service level and would use My Tub again.
...Mr S. Skinner
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