Product and price excellent, however the delivery was slower than expected but this maybe due to christmas postal services.
...Steve Harris
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Service and delivery excellent
...Dougie Skinner
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The component has finally arrived after 3 attempts to send it!
I was a bit surprised by the size of the box it was packaged in - it would probably hold about 1500 of these components!!!
...Martyn Whybra
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Service was great but collection was not made by My Tub resulting in our delivery not being next day but the day after which affected progress on site, main problem it took my call to ascertain that delivery would be delayed, no-one called me ........
...Andy Earl - Rg Group
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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
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Easy web site to navigate and order. Fast delivery and excellent communication on order status. Superb Customer experience and service. Definitely recommend and will use again!!
...George M Bish
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Had what I needed and delivered in quick time!
...Michael Inglis
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Requested delivery time for possible order - advised 10-15 days - agreed and ordered online - then to be told delivery not til Oct 08 - I would have appreciated being told this in the beginning as this is what I was trying to find out. However - when I phoned to cancel & request refund - this was done without any problems & email sent straight away confirming refund done - Thank you
...Janet Kulpa
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Hi,
The wholentransaction was very fast and efficient.
Many thanks
David
...David Oldfield
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Great service, great prices, excellent delivery asap, no quibble, no problem , will definitely use My Tub again !
...Brian Welch
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£
£2325.57 
