Goods received as per the specification in good order and condition and on time.
Thank you for your reliable service. ...Natsanet Mehari Haile - Focal Point General Trading LLC
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Thank you for your prompt and efficient service. The part I ordered was exactly correct as per your description and thus everything is now in perfect working order. ...Derek Brett
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Quality products at unbeatable prices, great people to deal with and free delivery to Inverness! ...Gerry Beard
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Excellent service, fast delivery and items as described. ...Russell
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Kept up to date with progress of the order. Goods arrived on date predicted. Orders staff dealt very well with another order for a tap which had been discontinued. Can recommend your service to others. ...Mrs Linda M Worthington
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Good service all round, technical knowledge and customer service was excellent, with on time delivery, could not ask for a better service, well done my tubs! ...Jim Miller
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The boiler flue part I ordered from mytub arrived by courier on the promised day and time. However, when I opened the box on the evening I found the part was damaged. As I had not checked the part when it was delivered I was expecting a lot of hassle to get it changed. However, how wrong can you be After just one e-mail to notify mytub of the damage they quickly resolved the issue by delivering a replacement part to me and arranging for the courier to pick up the damaged part, and all this on the day before a bank holiday weekend! Due to their brilliant after sales service and good prices I will use this company for all my future plumbing needs. Companies who treat their customers like this deserve to succeed. Give them a try, Im sure you wont be disappointed.
...John Cooper
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Dear Sirs,
I have now received my order thank you. I did not receive on the day I was originally told it would arrive and did not receive any call to advise me. It was only when I contacted you after 4pm as I was notified due to there not being enough drivers I would not get it. I was then told it would come the next day. When I advised I could not take the order due to work commitments I was asked if i could collect it. I thought this was a bit inconsiderate when I had taken a day off and sat in all day wasting an entire day for nothing. When I asked if it could be delivered Monday as I had a pre booked holiday I was assured it would be with me first thing and it was. I am totally happy with the item and if the delivery had gone to plan on the original day I would be singing your pra ...Joanne Lewis
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Excellent service. The product arrived on the date promised and was exactly as described. Thank you. Will definitely use again. ...Mark Robinson
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Thank you for sorting it out, got there in the end. ...Michael Palmer
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