Thank you very much for quick response and fast delivery.
Your customer service is excellent. Christine was really helpful and I apppreciate very much for her updating order progress on time. ...Machiko Watanabe
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Took ages to deliver. Should have warned of this before taking payment.
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Hello
We are sorry, some times items are out of stock and can take some time for delivery.
Regards
MyTub ...Mr. Andrew Coleman
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Very happy with the service I received. I was grateful for the updates about delivery as well as the phone call to ensure that the delivery address was correct. ...Lisa Ryan
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Arrived earlier than expected but better than late. In good condition and colour. Very pleased. ...Mrs V Harris
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Excellent service! ...Marini Maurizio
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I was really pleased that MyTub was able to supply a Mira Tile Upstand Kit at such a good price £19.92 as opposed to the £28.70 RRP. However, I was most unhappy about having to pay the relatively high £12.50 VAT delivery charge. Jeanette at Mytub, though, told me that I could avoid paying for delivery by collecting the item from my local Plumbcenter store. This was no bother as it was only about 1.5 miles from my home.
Not wishing to pay the £12.50 VAT delivery charge, I might well have purchased the item from another internet store had Jeanette not mentioned Mytubs collection arrangement with Plumbcenter. Perhaps Mytub should publicise this arrangement more on their website.
Overall, Mytub provides an excellent and very helpful service.
...Dr Michael Devine
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Excellent response to queries and the bath was delivered as promised on the 190711. The product was exactly as described and of good quality. Would highly recommend to others. ...Susannah Parry
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THANK YOU , ORDER ARRIVED SAFE AND SOUND.
GREAT SERVICE ... mrs e bowers
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Unbeatable service A ...Neal Hughes
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Can not Remember when i placed my order, but i would guess about a month ago. Kept getting e mails saying That the order had a confirmed date of delivery and then getting an e mail the next day saying order hadnt arrived yet and that it was being chased up, day after day of this went by until eventually it arrived.
I appreciate that it seemed that you were having problems sourcing the item, but it just went on too long. ...a f plumbing and heating
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