I placed my order online and was kept up to date with how things were progressing. I received an email to tell me the part was available for collection. However when I went to collect the part it was not available. Apparently someone had sold it. I contacted Christine who reordered a further one. After a week it was still not at the Belfast Depot so I contacted Christine who arranged for it to be delivered to me Free of Charge
...Alan McCullough
|
Required goods quickly so arrangements made for me to collect from them in when delivered to Cardiff depot, excellant customer care nice to find a company that listens to what the customer wants and helps them.
...Mr. Gareth Heath
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Very good service. No complaints whatsoever. Item delivered in perfect condition very quickly as notified. Thanks.
...GaryJones
|
Hi there
Just one thing - I've ordered an OUTASIGHT shower screen, but your site
didn't give me the opportunity to choose a colour, you could consider
incorporating this. (I would like it in SILVER please, which I included in
the notes box)
Carri
------------- ------------------------- ------------- ----------------
Hello
Thanks for that Carrianne, we have edited the site for the two products.
Regards
Steve Marshall
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Steve, thank you! My compliments on your excellent (and speedy) customer service.
I work in customer research / feedback myself, and I'll certainly be quoting MyTub in the future as an excellent example of turning customer feedback into action!
Cheers
...Carrianne Hall
|
fantastic delivery and service
thank you very much
...nicola chalmers
|
Usual prompt service.
Thanks
...Alec Pearson
|
excellent price and speed of service. very impressed
...THOMAS SOUTH
|
The item I ordered was not in stock, but I was kept informed about progress and then given a date for delivery. Item has now been fitted and is good.
...Andrew Smith
|
Very helpful staff, quick delivery. Would certainly use them again.
Thank you.
...Nicholas Hughes
|
The soap dispenser arrived on the date stated but was slightly defective. I phoned the local supplier and it was replaced the following working day. Excellent service.
...peter dutton
|
£
£21117.06 
