The price is better than the local plumbing shops for the items I bought. The delivery time was not the quickest but came when they said it would.
...Les Atkins
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Product was as described and communication was good but delivery took nearly 2 weeks from placing order. A little disappointing.
...Graham Smith
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Excellent service from ordering to delivery. Cant comment on product yet, as not fitted, but looks fine.
...BRIDGET GRAVES
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Order was not delivered on the day specified in the order update e-mail which was very inconvenient as someone had to wait in all day. However when we raised this issue we did receive a quick response and the sink arrived the next day. The sink is great and as described although we were a little surprised that it arrived with no protective packaging. In this instance the sink wasnt damaged but it would be very easy for a sink like this to be damaged in transit without any protective packaging.
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Dear Tim
We are sorry for the inconvenience and are looking into why this occurred. As we do not use couriers to deliver pottery the delivery team who are used to delivering sanitary ware are simply picking off the shelf, putting on the van then droppi
...Tim Amery Limited
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Pump turned up on time fitted and hot water now on, many thanks! Mick Frampton
...Michael Frampton - Tri Management Ltd
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Thank you very much for quick response and fast delivery.
Your customer service is excellent. Christine was really helpful and I apppreciate very much for her updating order progress on time.
...Machiko Watanabe
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Very efficent service . Because of the fragility of the goods we had to collect them but the delivery charge was refunded very promptly
...MRS S PILLING
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Many thanks for the very prompt delivery of my order and the trouble yiou went to get the basin which was ob
solete and out of stock .I have no hesitation in recommendnig any one to order from you.....Lawrence Kendall
...Mr Lawrence Kendall
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The delivery of the product was severely delayed, but through no fault of your own. I must praise your customer service for keeping me updated throughout the delay with regular e-mails. Thank you. On receipt, the product was fine and is now installed.
...R J Marsh
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Despite the problems with my order i have to say the customer service i recieved was excellent, keeping me informed every step of the way, would use you again, thanks
...Zoe Metcalfe
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£
£2664.26 
