I was really pleased with the service. My order was processed and delivered quickly. I will definitely use MyTub again in the future. ...Nick Cox
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item was damaged so had to order a new part. ...David Borthwick
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We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way. ...Barry Elder
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Great product with the strengthener, witch made the cut down panel give a pleasing result ...martin woodland building maintenance
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An excellent service, kept in touch throughout. Had a small problem over delivery times/dates, but all was sorted to my complete satisfaction.
Many Thanks ...Mrs Brenda Braithwaite
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Excellant service, received item that I ordered in earlier than expected delivery.
Item recieved as described on web page & brand new.
Great experience with very helpful staff too.
Many thanks.
KK ...KK
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Parts arrived on time and in good condition. Thanks. ...matthew tulley
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The order was processed quickly and delivered on the day which was emailed to me.
The address given to the driver via the delivery note did not however have the correct house number. Im sure I printed the address correctly. The driver phoned me and I was able to give the correct house number.
Overall Im happy with the service. Thank you. ...Mr R Murdoch
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When the wrong product was delivered apparently the fault of the manufacturer that dispatched it, Laurie did a good job in sorting things out. It was nice to have the personal service - definitely came across as a real business that cared, not a call center. ...Anthony Smith
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An easy transaction, where i was always kept informed on the progress of my order. Arrived ontime and as described. ...Martyn Mills
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