We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way.
...Barry Elder
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Excellent service, ordered around 2pm, part arrived before 11am next day. Best price too.
...Richard C Shirley
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Excellent prompt, efficient service. Very good value for money.
...Winston Hoe
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Goods supplied as ordered, communications excellent, delivery timely.
...Robert Bell
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Goods arrived ok
Updates on deliverytimes useful
overall Good service
RJP
...Rod Peto
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Fast reliable service. When an issue arose with a damaged bath delivered direct from their supplier this was impressively resolved and the bath was replaced the following day - brilliant!
...Richard Stevens
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I ordered 2 Merrychef oven protectors. One of them arrived having leaked and dried chemicals on outside of the bottle. They were both filthy dirty too. However I contacted My Tub about the half empty bottle and, once back in stock, sent me a replacement with no argument. I wasnt impressed with the initial delivery and it had been dumped down quite quickly before it could be checked, however, I was pleased with the customer service response so will continue to use My Tub
...Because I like It Ltd
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Very imoressed with your service, from ordering up to and including delivery. Would certainly use you again.
...Charles Archibald
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Most prompt and friendly when I was negotiating a different delivery address
...SM Hedworth
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Arrived on time. No problems.
...David Hamilton
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£
£6748.05 
