We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way.
...Barry Elder
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Great communications and service from all concerned. Easy to navigate through the website to find the parts needed.
...David Parker
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Hi Very happy with the service I had from my tub and also very happy with price. As I have an old boiler I will certainly be keeping this website. Would recommend to anyone looking to order from my tub first class service. Thank you
...Margaret kerr
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Right part delivered promptly. good service
...Andy Hayter
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Using the website to find the part required for my Aqualisa shower was simple and straightforward as was the ordering process.
The delivery wait was reasonable and the item was well packaged.
I have saved the website details to my favourites.
Thank you.
...Paul Cartwrig
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Very good communication. Delivery worked a treat. Excellent service.
...Sharon Harton
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I was very happy with my purchase, even though it took bit longer to deliver than originally stated. It was good to be kept updated with this information.
I would use MyTub again.
...David Austin
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Goods ordered in the evening, response the following morning with estimated delivery, goods arrived as specified, excellent price and delivery what more can a customer ask for.
...Carol Searle
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The item we ordered below was damaged when we opened the box, it has a chip on the front.
Would it be possible to replace this item
The plumber also asks is there a fixing kit for this item, we plan to hang it on the wall.
STRADA K0778 600MM 1TH CTOP BASIN WHITE
Quantity: 1 ***plumb item
[MyTub Product ID = 543896]
Price: £123.94
PAYMENT INFORMATION:
Items Subtotal: £123.94
Postage & Packaging: £0.00
VAT 20%: £24.79
GRAND TOTAL: £148.73
...Matthew Collins
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Great competitive prices and great customer service. What more could you ask for
...Antony Alldis
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£
£450.69 
