We have absolutely no complaints whatsoever concerning our dealings with mytub. The item we ordered was obsolete but mytub were very quick to suggest alternatives. We phoned them to order one of them which was cheaper than the one we had ordered and paid for. The balance of our payment was refunded immediately. The item, a towel rail, arrived the next day. From start to finish, we were kept fully informed of the progress of our order. The person we spoke to on the phone was polite and efficient. We can thoroughly recommend this company. You will not be disappointed.
...Susan Langley
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The wrong address was put on the delivery paperwork. Fortunately the driver phoned for directions.
Otherwise a smooth transaction.
...Mr C Robinson
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Order received promptly. Customer service excellent.
...Susan Broadbent
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Thank you. I had got my order but you dispatched it with one day delay!
...Ryszard Wojcicki - RW Building and Maintenance
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Delivered on time well packaged, many thanks
...NNL
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Thanks very much for the prompt delivery of our order - and the emails keeping us informed of its progress.
...Ken Young
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The part did arrive a little later than expected but the members of staff i dealt with, Christine and Rachel kept me updated were very helpful and polite.
...GASFLOW PLUMBING AND HEATING
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This order turned out to be a long drawn out affair as I was after a discontinued basin. The first one turned up damaged, the second one was the wrong item, the third one was correct. MyTub kept me fully informed of the situation throughout the process and we got there in the end resulting in my customer being very happy.
...Mike Walton Property Maintenance
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Despite an serious error on my first order with MyTub I was suitably relieved to have the matter professioinally and honestly resolved as it was apprantly due to a typing error on your webpages which has subsequently been rectified. Thanks particularly to Rachel who handled the matter efficiently and fairly. The final outsome is staisfactory.
...Peter Mundy
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Thank you kindly for your service. Although the items took a lot longer to arrive than expected, the service updates from Christine were excellent. I will recommend you to other businesses. Christine was very helpful and courteous on the telephone and I appreciate the service from her. Thank you
...M.Kinnear - A.Kinnear
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£
£16255.31 
