Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti
...Andrew Thompson
|
Excellent service with speedy delivery.
...Carol Hanney
|
Great service. Helpful staff!
...Brett Gascoigne
|
Excellent from original enquiry to delivery. Good email communication and delivery on the day specified. Will definitely use again.
...William Rowley
|
Really please with the service I received.
...Southwood Mechanical Ltd
|
Great price and helpful communication after order placed. Although there was a slight delay due to stock problems the item has now been received well in advance of the original estimate. Very happy with the product and the service received.
...John Hughes
|
Order received now. All good, but cant believe how long it took to arrive. Customer service was excellent though.
...Colin Crow
|
I ordered a replacement coal bed for a Valor highlight fire. Even though the part is obsolete, you managed to get hold of a replacement. We really appreciate the effort in sourcing the part and getting it delivered to us a lot quicker than expected. Thank you and I will keep your web site bookmarked if we need any other parts in the future.
...Andy
|
Mytub were very helpful and service was excellent.
...Helen
|
Thanks for being so prompt and you keeping to you delivery time, I will be using you again.
...Anthony Liverpool
|
£
£16255.31 
