Thank you for keeping me informed at all stages of my purchase! The goods were delivered in good condition and quickly! First class service! ...Brian Radbone
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First time using this company and found service excellent.I was kept informed of expected delivery and arrived exactly when advised. ...Elaine Robinson
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
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A little nervous purchasing from an unknown internet site but took a gamble from previous feedback left. Ordered 10.00am and item delivered next day before lunch! Absolutely delighted and would recommend without hesitation. Excellent communication and service. Thank You. ...Walrus Fabrications
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Great web site, not being a plumber the images to help with identification are very helpful
many thanks ...austin carter
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Top-notch people very very helpful ...Constantin - VIESSMANN engineer limited
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Order collected from local centre. Fast, efficient and excellent customer services. ...SUE MILLBANK
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First, The part is correct, fitted and leak free, so thanks. Actually, if I were to do this again I would buy from a local shop, accepting the higher piece price for a faster delivery. Your price advantage was almost completely eroded by the shipping charges - why not simply post it especially as I was prepared to wait. Anyhow, as I said before, the part is correct and has fixed my problem so Im happy enough on that score. Regards
Colin ...Colin Gillmor
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The item I ordered was not in stock, but I was kept informed about progress and then given a date for delivery. Item has now been fitted and is good. ...Andrew Smith
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I placed my order yesterday at 17.43 and recieved the goods early this morning.as a retired purchasing manager I can only comment on what an excellent service ...John Watson
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