I was looking for a replacement Bristan Arctic Towel. This has proved impossible to find, but MyTub were able to offer a very similar looking alternative. It was shorter than the original but is a very good substitute. I was able to dismantle the broken one and replace the broken bits with new. So a perfect solution. I made a mistake with my ordering details, but the team at MyTub were very good, they responded quickly to my emails. Very pleased with the service and support. ... A Greene
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The website was easy to navigate, quickly finding what I wanted. The rest of the process was smooth. The grab rail arrived within a few days of purchasing it. ...John Mellon
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Excellent service, although bag of coals with foam pellets could have been put in a smaller box, save on packing. ...Lynn Gale
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Excellent and speedy service.
Thank you. ...A Farrell
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An easy transaction and first class communication. My Tub had a difficult to find part and delivered with no problems. ...S Ray
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All good. Excellent service ...Peter Dickeson
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Despite an serious error on my first order with MyTub I was suitably relieved to have the matter professioinally and honestly resolved as it was apprantly due to a typing error on your webpages which has subsequently been rectified. Thanks particularly to Rachel who handled the matter efficiently and fairly. The final outsome is staisfactory. ...Peter Mundy
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Very good service. No complaints whatsoever. Item delivered in perfect condition very quickly as notified. Thanks. ...GaryJones
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Very helpful finding an alternative to an out of production control panel, but the best thing was whizzing it to me next day after ordering very late in the day! Well done! ...Ray Howell
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Dear Sir, Free Delivery etc - I think you should indicate on your website what sort of delivery timescale one should expect - when I placed an order with you last night I certainly didnt expect to be told this morning that delivery would be 7 November 2011 ie more than 2 weeks to wait Yours faithfully David Fallon
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Dear Mr Fallon
It is very unfortunate that some manufactures do not keep stocks of all there goods and lead times are long, this is something we have put to them on many occasions. Thank fully these are rare occurrences.
Regards
MyTub ...Mr David John Fallon
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