Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.
...Jo Martin
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dear team my order arrived locally and I collected it. oven door glass and handle.this is probably the best customer service I have ever received from a company - thanks !!!!!! you are brilliant
...Robert East
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Goods received in good time, thanks.
...Raymond Marshall
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Hi
We had a few problems with this order, it came a day late and there was only 50% of material. However this was due to your suppliers incorrect information. I look forward to the next time.
Regards
John Burgess.
...John Burgees
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As described, good price, quick delivery, thank you
...BH
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Product item we were looking for at a price 2nd to non found else where, updates and service both great.
...Carillion LGS Dave Evans
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friendly , helpful service,good communications...would highly recommend,many thanks
...michael moore
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Top-notch people very very helpful
...Constantin - VIESSMANN engineer limited
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Brilliant website. Wish they were all like this
...James Thorogood
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Very fair pricing and seem to source items not readily available elsewhere. Can take a while to arrive however but not excessively so.
...Robert McNaughton
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£
£404.99 
