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Unfortunately my parcel was delivered to the wrong address in Portslade. The gentleman who signed the delivery note made out it was for him although the address label was clearly for me in Southwick. The delivery driver was contacted via My Hub and was able to collect the parcel and bring it to me the next day. The parcel had been opened and there was no paperwork or fitting instructions in the box. It appears the man in Portslade did not know where he had put them. I do have to stress that when putting addresses into a sat nav the post code should be used as often road names occur in neighbouring towns.
...Frances Burt
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Excellent price, excellent service. Would highly recommend.
...David Richardson - Fenwick Ltd
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even
...Adrian Brown
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Thank you for a very easy transaction. The item was received very quickly and was fitted on my shower in no time at all. Would definately use you again.
...NeilJobes
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Brilliant service . Beyond my expectations.
Thanks
...paul davey
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Very good to deal with, kept me up to date with the ongoing progress of the order.
Would definitely use the company again.
...Robert Kirk
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I have been waiting 10 days for a part to be supplied. I asked MyTub how much longer I had to wait and received a vague reply saying possibly next week.. i cant run my business like this, what do you think my customers will say. I wont be ordering again. I don't suppose for one minute these comments will be displayed on My Tub feedback. So that makes me wonder how many other customers leave feedback that is not displayed..
Steve Prior
------------- ---------------------------- Reply to feedback ------------- ------------------------- ----------------
Hi,
I am sorry about this. I have just looked at your order & we are continually asking supply chain for this. These parts sometimes do take a while to come through the system for free delivery. The manufacture do offer an overnig
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Great service from placing the online order through to delivery of the item ordered.
...Michael Gullis
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Mixer delivered today ahead of schedule which is good. Very pleased will be ordering more from you shortly
...David Foster
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I found your website very easy and straightforward and in particular I found the telephone link invaluable in ascertaining the availability of the part and the staff on the phone could not have been more helpful.
Tim Pryke
...Mr T.Pryke
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Why choose MyTub Limited for grohe c-spanner 19078000 19078000?
- Fast deliveries
- Nationwide UK distribution delivery network
- Local pickup if required
- Professional Human Service
- Pre sales tech advice
- Second to none after sales service
- This grohe c-spanner 19078000 19078000 is a genuine branded
product
- Worldwide export if required
- Read what the experts, our customers have to say above.
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£
£15.23 
