Very good service. The part i wanted was no longer available. i was soon given
the correct replacement. Everybody was very helpful. ...Harry Bichard
|
Was rather disturbed initially that the order would be delayed some two weeks or so. It was not an issue for me at the time as I keep spares of this rather unreliable and fragile item. However, if I did have a faulty part, I would have had much inconvenience.
Service itself was great. i was always kept in the loop about the order from MyTub who eventually delivered. ...Michael F Jones
|
thank you so much for all your help
order was delivered as promised
customer service was excellent
next time i need something from overseas you will be my first stop
again thank you for all the help
have great day ...ron nicholson - kaiser permanente
|
I got the item okay - very prompt - and the courier did not seem to need a signature so put it through the letterbox as I had asked. Thank you. ...S T Paterson
|
Was having real difficulty finding a Grohe showerhead but Mytub came through and located a merchant that had one in stock. Well pleased with my purchase and 1010 for Mytub. ...John Straker
|
Fantastic site, excellent prices and selection. Had a slight issue with delivering the items but was quickly resolved by the MyTub team ...Jayesh Mistry
|
Hi
Service: Excellent, I was kept informed of delivery dates, and item arrived early on the day specified.
Product: This was a replacement part for a bolier timer. The picture on your site was the same as the original, but the one sent to me was different. I assumed it was a more recent part, and as it was the same size and had same connections, I have fitted and it works fine. So not an issue at all but might be worth mentioning this on the site, and changing the picture.
Desktop website was easy to use. ...Martin Vince
|
The goods were delivered safely nice and early this morning, bang on schedule. Great service from all involved, thank you. ...A F Leader
|
the water heater arrived yesterday with major parts missing the metal casing is scratched and dented - the box that it arrived in was very battered and looked like it had been opened and resealed. rang mytub straight away and was told that I would be sent a returns label to return the damaged goods, but I do hope a replacement water heater is also on its way.
------------- ------------------------- ------------------------- ----------------------
Hello
We are very sorry for any inconvenience, a new unit is being sent out today to you.
Regards
MyTub
...langley grammar school
|
Fantastic service. Thanks so much. ...Ms Sophia Ioannou
|