Got the part I wanted straight away very happy will use them again thanks.
...Stewart
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Brilliant service. Very glad that I remembered I had used you before.
...Peter Groves
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Very satisfied. Supplier contacted me because part of the order was going to be available a day later than expected. Good communication.
...John Pearce
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Excellent customer care and service. Great pricing and fast delivery.
...Elizabeth Truszkowski
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Goods arrived safely 1 day earlier than originally advised.
Thank you
...robert williamson
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Excellent service, good communication, quickly located a part that everyone else said was obsolete.
...Piers Goodman
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Great, good customer service... arrived on time after quick chase up. Super service... recommend to all.
...ISTL Engineering Limited
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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
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The goods did take much longer than I had anticipated, and longer than you initially advised.
You kindly updated with new expected delivery dates but this had to be done more than once and I guess you were simply having to pass on information provided by your supplier or manufacturer.
In the long term no harm resulted and the main thing to report is that the drip tray arrived OK, was in good cobdition, AND it fits perfectly.
So my resume would be - Many thanks for supplying this relatively small item, it just what was wanted and my friend who asked me to order it is highly delighted that he can once again use his fridge as before. Kind regards.
Michael T George-Powell
...Harrogate Glass Company
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Very pleased with the service and delivery. Everyone I dealt with was very helpful.
...Rob Gibson
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£
£342.09 
