I recently had a domestic emergency with a broken diverter valve in our en-suite Aqualisa shower. Having done an internet trawl, MyTub seemed to be the only supplier with one in stock, when even Aqualisa the manufacturer had none. Your sales team gave me great advice over the phone and I ordered what I believe was the last one left across the whole supply chain! I paid the extra for next day delivery and hey presto, it arrived as promised yesterday. It was exactly what was required and my plumber fitted it this morning. Job done ....... what else can I say!!! Thank you .... outstanding service ....... Happy Christmas !!! ...Richard Lewis
|
No problems, which is as it should be. ...Steve Cox
|
Brilliant service. Made the order on-line, two days later the goods arrived. Thanks very much.
...Jonathan Atkins
|
My tub had a part which we had difficulties finding anywhere else.
Order process easy and my tub kept us updated on order and delivery progress.
Thank you. ...D.Jacobson
|
Quick service goods exactly as described. I think that Carriage charge was excessive for such a small lightweight item. Should be an option for second class postage as not all customers are in a hurry to receive items ordered. ...WILLIAM REGAN
|
Great service, part received as expected, very favourable price comparing to other im not trade suppliers. The website is very clear, simple and fast... which is fantastic to see these days.
Many thanks ...Darko Longin
|
Excellant service, great comunicatios, great price. One down side. Very slow turning up with the item i ordered. Well worth the wait with the saving I made ...jon franklin
|
It arrived on the day stated, three was in good order, however the fixing clips and seal were not present. Delivery driver was informed as it came from Wolsey parts center, said he would get one sent out but am still waiting for it. Luckily I was able to use the clips of the existing sink. Very poor. ...Ian Stewart - Stewart Property Services
|
Very responsive service. My only criticism is that when I went to your agent to pick up the items, I was told that I could have saved several pounds (in fact the cost of the petrol for the journey plus some more) if I had ordered directly from them. A lesson for next time!
...Paul Parry
|
The item I ordered was not in stock, but I was kept informed about progress and then given a date for delivery. Item has now been fitted and is good. ...Andrew Smith
|