I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent ...Andrew Henderson
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Excellent prompt service ...Ian Main
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Delivery was not as stated and when I rang to mention the item had not been delivered, I was was simply told I would receive a future email. This isnt good customer service. I rang you and hence Ii would expect a phone call back with email confirmation of when I could expect the item delivered. ...Steve May
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Very pleased with the quality of service and prices, would recommend you anyone and would certainly use you again ...Paul stretton
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Thank you for your excellent service - I will definitely use you again and recommend you to family & friends ! ...Andrea Burns
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Most competitive price. Delivery to Northern Ireland for a reasonable surcharge and in a very timely fashion. Straightforward email to modify delivery instructions. Can not fault. ...Pauline Stinson
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Order came on time, just what I wanted, and got me out of a mess. So thanks. ...Philip Dady
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Many thanks for the help of the staff who help me with placing my order as i made hard work of it! The handle fits well and arrived on time ...june packham
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Hi..
I received my order nextday,,: thank you. ...arkersel
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Goods arrived on time and job now done! Many thanks Roy. ...R.Kane
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