Could not of asked for more Help Christine was very helpful and kept me in the picture about my order arrived earlier as promised. Would definetly recommend My Tub.
Kind regards
David ...David Brymer
|
Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance. ...Jo Martin
|
Goods received in good time, thanks. ...Raymond Marshall
|
Very happy with my purchase. Quick & easy search for products, simple ordering process, great value for money & prompt delivery - A Great all- round Service, Many thanks. ...Fran Livingstone
|
I did wonder when I had an e-mail delaying delivery confirmation for a week, but 3 days later delivery was was confirmed and Sunvic valve and actuator arrived on the day quoted. I will have no hesitation in buying from you again. ...Brian Cox
|
Fantastic customer service, highly recommended ...Tim Loud
|
Great service-prompt delivery. Thank you ...mr r lawrence
|
Very efficient service. Thank you. ...Sandra Glenton
|
My toilet seat arrived this morning having only ordered it yesterday. It is already in situ which is a relief with guests staying this weekend. A superb service. Many thanks. We will certainly recommend you to friends. ...Regards Carol Burgess
|
Good service & great pricing. ...John Lees
|