Excellent service the parts arrived the next working day as promised will be using mytub again. Many thanks.
R Hill
...Roland Hill
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My order arrived unfortunately the toilet seat lid was damaged.i have phoned and you are sending me out another.
...Gavin Williams
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Unfortunately, despite adding a note for the item to be left with a neighbour at the time of my order, and having received conformation of my note from MyTub, the item was still taken back to the depot from whence it came. To rub salt into the wound, Deborah, from MyTub, called me on the morning of delivery to ask what should be done with the item if no one was available to receive it. I wasnt able to take the call at the time and by the time I did return her call, the delivery had already been returned!
...Aquarius Plumbing Services
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Very good service and a great price on a difficult to source product
...Mark Pountney
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Very good communication and helpful when there was an issue with my order
...Christopher Giles
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Great price and communication throughout was first class, as was the delivery -many thanks :-
...Paul Spiers
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PCB part safely received and fitted by plumber. Pump restored to good working order thank you.
...Peter Moore
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Fantastic service, next day delivery, very satisfied.
...Marian House Nursing Home
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great service and delivered on time, thanks
...irene acamovic
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I am a bit disappointed if I am honest, If the delivery date was shown to me before I paid, it wasnt obvious enough because I didnt see it. Had I realised it would take 5 or 6 days i.e. you probably didnt have it in stock I would have gone else where.
Added to that, when the delivery driver arrived he didnt waste any time trying to find anyone, there were at least 4 people here at the time, so he didnt leave it in the porch I dont remember seeing a delivery instruction box on the order page either Consequently I had to drive to Hexham to collect it, but the item was still on the van from the day before , so I had to wait until after 3:30pm to get it.
These are two separate problems, each understandable. however together its not great. If you would like more feedback and ideas you are we
...Southlands Farm Cottages
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£
£114.37 
