Great service. Helpful staff! ...Brett Gascoigne
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Thank for trying to supply me with the parts but without the O rings the job cannot go ahead.
Will have to think about what to do next.
The main thing is I now know about you.
Cheers ,Ian Garrod ...Ian Garrod
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This turned out to be a very lengthy transaction, but your staff were very helpful throughout and we got there in the end.
Thanks
Rob ...Rob Linden
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VERY GOOD SERVICE, THANK YOU ...REV. B. POWELL
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The taps arrived as promised and the quality appears good.
Frank Webb ...Frank Webb
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email sent to advise day and time of delivery, item delivered at the time expected
excellent service ...Milton Armstrong
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Hi there
Just one thing - I've ordered an OUTASIGHT shower screen, but your site
didn't give me the opportunity to choose a colour, you could consider
incorporating this. (I would like it in SILVER please, which I included in
the notes box)
Carri
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Hello
Thanks for that Carrianne, we have edited the site for the two products.
Regards
Steve Marshall
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Steve, thank you! My compliments on your excellent (and speedy) customer service.
I work in customer research / feedback myself, and I'll certainly be quoting MyTub in the future as an excellent example of turning customer feedback into action!
Cheers ...Carrianne Hall
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Ordered Thursday morning explaining it was urgent.
Arrived Friday at 10:00am - fantastic service!!
Cheapest on the internet by 7%.
Would recommend mytubs to anyone ...Alan Henderson
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Re Delivery.
On the order form I added that the part could be left in a safe place.
Only to be told that it would have to be signed for.
When I emailed on the day asking for an idea of a time, I was told that the delivery was on its way but that you didnt have the drivers itinerary and couldnt give any time.
Eventually, late afternoon, the part arrived.
If Id have known that you had a tie with parts centre I could have picked it up at a branch.
All other companies I deal with deliver to a safe place nominated by me.
I wont say I wouldnt use My Tub again, but I would think twice about it. ...James Brannigan - James Brannigan
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Excellent service and communications. Provided Peglars items which most other merchants do not stock. ...Martin Weselby
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