Thank you for the service that exceeded expectations, especially when your staff contacted me by telephone to advise that the part was obsolete, but then they went the extra mile to search and source the item from another suppliers old stock.
True customer service.
Thanks, I will be back. ...Philip Shaw
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An excellent service. The part arrived as advised and it was simplicity itself to pick up. Thank you we shall use this service again. ...Jeffrey Robinson
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Received package on Tuesday 0710 -thank you for all the help and support not actually had control knob installed on fire yet though ...Peter Durrant
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Excellent advice, followed by very quick delivery. ...Val Robson
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Thankyou for keeping me informed about my order from when I placed the order to when I received it. It arrived on the day you stated, excellent service, thanks once again. ...Howard McKnight
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Order received. A quick and efficient service - good value for money. ...John Mead
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Ordering online was easy and the delivery date 10 days later, whilst taking a little longer than most, was met on target and the correct item was dispatched. My only concern was that the item came wrapped only in a thin plastic which was badly torn but luckily there was no damage to the basin. However, it seems more by chance and it would have been better if had cardboard packaging to prevent possible damage to what is a fragile item. The was my first experience using My Tub and I would definitely no hesitate to use them again and recommend their services to other. Thank you.
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Dear Miranda
Thank you for your feedback. To clarify, this is how sanitaryware comes from the manufactures, as we do not use couriers to transport chinaware there ...Miranda Thomas
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service was excellent. The girls on the phone were helpful and kept us informed by email when there was a delay. Goods arrived on the given date. will use you again. many thanks ...Hollycroft Heating
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Just wanted to thank you all at My Tub! I received my order very speedily and it was packaged very well, I am one happy customer! thank you again and well done!! p.s. HAPPY CHRISTMAS!!!!! ...RACHEL WHITE
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The ordering process was easy, when I was told that the thermostat I ordered was not available I was offered an alternative straight away, communications were very good and I would shop with MyTub again, thank you ...David Mumford
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