Firstly, my item was very good value. Secondly, MyTubs customer service was excellent - they kept in constant correspondence, letting me know about my order, its progress and keeping me updated about delivery.
Overall, a great customer experience, I would not hesitate to recommend MyTub and the team to anyone.
Thank you. ...Kyle Richards
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Excellent service and Great pricing ...J M Copley
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Good and prompt service. Kept me updated all the time. Order arrived on the stated date and as described. Very pleased. Will recommend everyone to give a go ...Vineet Singh
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Item delivered quickly. Good service, but delivery expensive to NIreland. ...James Morrison
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My order was delivered quickly and early on the day that was given to me. I had to order an extra item, and this was handled very politely by the staff over the phone. I would recomend Mytub to my friends. ...william young
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Good points - Item arrived promptly, well packed and as described. Efficient service for a replacement part.
Negative points - My inbox has 11 emails from them, most of which were not necessary. Courier carriage charge of £7.20 was excessive for an item that could have been posted by Royal Mail for £2.80. ...Martin Nickless
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Pump turned up on time fitted and hot water now on, many thanks! Mick Frampton ...Michael Frampton - Tri Management Ltd
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Product & Price very good,Thought delivery time could have been better! "I would use you again & recommend you" ...Keith Nolloth - Keith Nolloth Garden
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The availability and the price of this product was second to none. Sadly the delivery service to the pick up depot was not to such a high standard as this very fragile part arrived in a less than adequate envelope broken despite being marked fragile. This was quickly replaced by you and was carefully looked after at the depot. An extra quid or so on better packaging would be better to speed delivery and reduce returns. ...Christopher Collins
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I ordered the product I needed on Tuesday and it arrived on Wednesday. What fantastic service - thank you! ...Caroline Green
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