I am very disapointed by the service you offered to the extent I would postively recommend others not to use your company.
To advertise products for sale, then not be able to deliver them till over 30 days after the order has been placed is not acceptable.
To insist that when buying two products it is necessary to pay seperate postage on both seems unreasonable.
When the issues were raised, the staff spoken to seemed very uninterested as it was my problem not theirs and they also did not appear to have read the messages sent to them.
------------- ------------------------- ------------- ---------------
Dear Mark
It is an unfortunate fact that no company in the UK today stocks every item they sell, we offer over 170,000 lines all at trade prices and sometimes less. Over 9 ...Mark Bradley
|
Very good service and a great price on a difficult to source product ...Mark Pountney
|
Many thanks for your prompt and efficient service.
John.
...JOHN BRAITHWAITE
|
Very efficient service! ...AlixPartners Ltd
|
No problems, which is as it should be. ...Steve Cox
|
Very pleased with the service and delivery. Everyone I dealt with was very helpful. ...Rob Gibson
|
Mytub communications were excellent. I have found in the past a good company is one that when there is a problem with goods or service they deal with it ASAP rather than making numerous excuses. I did have a problem with the order, which was no fault of Mytub, my emails were answered very quickly and politely. The problem I had was resolved and I was kept up to date all the way until I received my goods. Well done Mytub. ...Martyn Pavier
|
Great service, respose time to email,price and delivery excellent. ...PAUL ASHURST
|
Excellent service, kept updated with regular emails. Product as described & well packaged to avoid damage. ...Rachel Littlejohn
|
Good service,goods as described and delivered on time ...Leon Benjamin
|