Hi
We had a few problems with this order, it came a day late and there was only 50% of material. However this was due to your suppliers incorrect information. I look forward to the next time.
Regards
John Burgess. ...John Burgees
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I cannot fault the My Tub service and would recommend it to anyone. This is my second order and I was pleased with the way a slight hiccup was dealt with in regard to non-delivery at the confirmed date due to sickness at the delivery company. On querying the non-delivery through your portal, the issue was promptly pursued and a revised date given.
I feel perhaps the wording in the online catalogue could be a little clearer in regard to alternative andor compatible products e.g in regard to my last order Alcona toilet suite under AR1145, under notes you have AR1148 alternative with horizontal as opposed to bottom outlet , AR2342 compatible cistern, AR7815 compatible seat. That said, I did manage to order exactly what I wanted.
...Robert Culley
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My order was fulfilled by Plumb Centre, Reading who not only failed to turn up on the agreed morning, but also sent the wrong sink their picking error - the paperwork sent to them was correct.
However, Jeannette sorted it all out for me and managed the situiation through to a satisfactory conclusion.
Well Done !
As such, I would have no problem ordering from MyTub again. ...M N Porter
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fast shippng,Great comms, product as discribed.
would recommened and deal with you again.
Regards
Wayne ...wayne lomax
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Delivered on time.
Arrived well packaged and in good condition.
I would definately shop here again.
Thank You ...LESLEY HAMER
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Very prompt delivery and goods at the right price ...John Humphries
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The order arrived satisfactorily, thank you. However the length of time between order despatch arrival was very long and I am unlikely to use MyTub again for that reason. ...Dianna Karani
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What a great team of staff you have. Everyone I spoke to went out of their way to be helpful and they managed to supply the part I required even on 20th December!! I will recommend your Company to anyone and everyone I know who is needing the kind of items you supply. With many thanks and best wishes for a successful 2012. ...Pamela Cunningham
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Great customer service and quick replies to any emails regarding my purchase. The part was sent out quickly and my boiler is working perfectly in fact better than it did before ...Duncan Kerr
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Good speedy service with no hitches. I just worked. ...John lawson
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