we are thoroughly disappointed with the service we have received. the order took a very long time to arrive, when it eventually did the number of parts we ordered was wrong. after complaining about a missing part it arrived the next day which leads to the question why did they take so long to arrive in the first place. the price is very good for the parts we wanted but the service let you down and I dont think we will be using you again.
------------- ------------- --------------
Dear Mr Skipper
Good day, I can only apologize for the errors. We have spoken to that area of supply chain. This is very rare.
Laurie - MyTub
...Brian skipper
|
Great item at a great price, Delivery time could be improved.
...Roger Bushnell
|
Although mytub couldnt fulfil my complete order I was kept informed with instant messages and delivery was quick. Seems like a good setup and I wouldnt hesitate in using them again
...KEREN JONES
|
Good website, clear easy to follow. bathroom cabinet took three weeks but we were informed at time of email order and arrived on date promised. Excellent cabinet, really pleased with it.
...Mrs Pamela d Chivers
|
very helpful,Janeatte was great at keeping track of the order,and so really good service....
gary
...sea designgroup
|
To find and order the product I required on the website was very easy. I was kept I formed by email of my orders progress, quickly being given an estimated date of delivery, which was confirmed by a further email. Product arrived on day advised. The overall delirium was very quick. I would heartily recommend this company.
...Ian Jones
|
I ordered connectors for taps from my Tub as they offered the best online price. My order took approximately a month to arrive presumably as the parts had to be ordered from Germany. They arrived safely. I was not in a rush so the time taken until delivery was not an issue. I was informed of the delayed delivery date. I would use my tub again.
...Patricia Grieve
|
Very fair pricing and seem to source items not readily available elsewhere. Can take a while to arrive however but not excessively so.
...Robert McNaughton
|
Could not of asked for more Help Christine was very helpful and kept me in the picture about my order arrived earlier as promised. Would definetly recommend My Tub.
Kind regards
David
...David Brymer
|
Items Stelrad Elite grilles and end panels arrived on the sceduled date. Packaging slightly damaged but no damage to items.
Regards
Brian Green
...Mr Brian Green
|
£
£8415.62 
