Our order was very slow to arrive, it took over three weeks. Although I was regularly updated on the progress of the order it was far to slow to arrive.
...Hoylake Parade Community Centre
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Goods received today all in good order.
Excellent service thank you
Alan Dungworth
...Alan George Dungworth
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Great Service. Particularly liked being kept in touch regarding delivery date
...Paul Hicking
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Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned.
...Tracy Reinmiller
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Bit of an issue with the web site.
But Im assured this is going to be addressed.
But of an issue with the delivery which was promptly sorted.
Apart from the initial issue bit long to explain all good.
I Rose.
Hatfield.
...Iain Rose
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A little confusion between myself and sales team.
However, I still received the order some days later.
Saved me looking elsewhere.
Thanks.
...Devbai Ruda - Eurocontractor Ltd
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Order was delivered as promised and products matched the description and were of a high quality. Good price and service I would recommend this company.
...Birchenough Construction
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This was a first class service, I was updated as to when to expect delivery, and it happened as promised. The cistern was a direct replacement and I was put right by yourselves as I nearly ordered a side entry instead of a bottom entry, so thanks for that. The only drawback was that the inlet, outlet and overflow are all in the correct position but the two screw holes that hold the cistern to the wall have been moved about 38", so a straight forward exchange took longer than it should have. Not your fault its Twyfords.
...Kevin D Fuller
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Great Support.
Only wish I hadnt needed it.
...A Randall
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Just what I wanted and at a much better price for the item and the carriage than other suppliers.
...Mr Tim Green
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£
£672.60 
