Description of product was with SIDE or bottom supply. There is no side supply. Also described as having components pre-fitted, this is not true. I expect a partial refund for the inconvenience of this. Please respond.
Thank you
P.Joslin ...Patrick Joslin
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My order was placed at noon Thursday and delivered noon Friday.That is what I call excellent service.Would use this site again.
Thankyou
Keith Barrow ...Keith Barrow
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Most prompt and friendly when I was negotiating a different delivery address ...SM Hedworth
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I am so impressed with the excellent service very quick responding to my enquiry regarding an obsolete part which I cannot get hold of anywhere else!
Communication also excellent by email and over the phone
Will certainly recommend your company to friends and colleagues !! ...Patricia Christides
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Some good, some bad: 3 estimated delivery dates came and went before my order was delivered. The comunication was good and regular and reponded to my concerns. would have been better to know what the hold was through this delay. I will use again but not for anything urgent. ...Richard Stephens
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Excellent service,very quick delivery,great price and great product with excellent comunication. ...Andrew Jackson
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Was very impressed by your efficient service and for all help in trying to track Dimplex spare part. Thank you to all staff involved. Elizabeth Burden ...Elizabeth Burden
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Very quick reponse, item delivered promptly. Very good service.
Only issue is the soft close is very, very slow to close. I have one other of these fitted to the main bathroom and that works OK. Cannot see how this can be adjusted. ...Kenneth Appleby
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The prices were very competitive,and although the order was delivered correctly on the day promised, it was well over three weeks after the order was placed. This is very unusual in this day and age, and there was no indication before I placed the order that delivery times might be that long. I will make sure I enquire about delivery times BEFORE I place an order in future - had I known, I would probably have looked elsewhere to see if there qwas a supplier who could deliver more quickly - even if it cost a little more.
Clive Snashall ...Clive Snashall
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Great service, quick delivery, thanks! ...Gillian Hodgson
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