I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent ...Andrew Henderson
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Painless to order and delivered promptly to my door. Excellent service ...Ken Lamb
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Very pleased with product and service provided. My plumber found it easy to install, and it works fine.
...Tim Bartlett
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Good price, good service & quick delivery - what more do you want! ...Roy Davies
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Excellent, helpful service every time.... ...Design and Technology Services Ltd
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Thank you for the very quick delivery. Very affordable price too. ...Jane Richmond
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I wished to order 1 Twyford Pan Connector P Trap Wf1240wh. The item was hard to source or, when sourced, delivery times were longer than I needed. MyTub were excellent both in communication, delivery date and service. I would definitely use this company again. ...Bernadette Scragg
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Goods received as ordered delivery is a bit slow. ...Steve Davis
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Totally fantastic service and a true example for all the competition out there. My order was well received and within good time. Thank you for your impeccable service and extremely competitive prices!! ...Ammar Rana
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Top class delivery even with a mix up of Postcodes on my behalf.
Thanks for the prompt delivery ...Kenneth Roulstone
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