Expensive delivery for speed
...Mark Taylor
|
Excellent response.Your returns policy however is not so good! I am still awaiting a response to return my firstwrong sized item despite 3 phone calls and promises of action. ...roger norman
|
A 1st class service. I used the online chat facility to check that the part was in stock. Once I placed the order I was contacted and informed that the regular delivery service could not guarantee delivery before Christmas. The express delivery arrived within 30hrs ... System repaired and customer happy. ...Alan Downie
|
Hi As this was the first time I have used my tub I was not aware of what kind of service I was going to experience ,however I should not have worried as your service and feedback have been first class,although I have a few issues with the product my tub are addressing them and keeping me informed.
Yes I will have no problem dealing with my tub again and would recommend the company to any person that I know
Cheers D.H. ...David Hubbocks
|
A long delay in getting the delivery, and when opened the drain cover was damaged, looked like it had been dropped and a corner cracked, overall not fantastically impressed!
------------- ------------- ------------
Good afternoon, we are arranging a replacement. Please accept our apologies thanks
Regards
MyTub ...David Mcmullon
|
Good service. Faster to send the order with DHL to Iceland ...Agnar Árnason
|
Goods arrived safely 1 day earlier than originally advised.
Thank you
...robert williamson
|
Excellent service and price ...Alex Clark
|
The items were delivered quickly and were well packaged. The delivery driver was very polite and I would definitely order again from mytub. Many thanks. ...Mrs Joanna Littlejohns
|
I got my order wrong and rang you.
Laurie who answered the phone was very helpful, good mannered and dealt with the problem immediately. Excellent service
regards
...gerry duffey
|