It has been a pleasure to order with Mytub. Delivery was very good ...C S Building and Design
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many thanks for my filter received on schedule,
excellent service. ...Roger Vernon Bird
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No problems with purchase would use again and would certainly recommend ...james mclean
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Excellent service! ...Marini Maurizio
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Service was good and I would use you again. You tried to deliver the same item twice, which is clearly better than not delivering at all!
...Dr D R Lachno
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Good service. Faster to send the order with DHL to Iceland ...Agnar Árnason
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Excellent service and del.
...WINT LEES - Mr
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The part I ordered came in reasonable time, I picked it up from my local plumb centre. At first I was quite annoyed at the fact that my location was going to incur a £15.00 vat delivery charge, this is maybe something that could be made clearer at the time of purchase, however , the communication between myself and your customer service department was excellent, and they assured me no charge would be added if I picked it up in Castlewellan. I would use you again in the future ...david shepherd
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Thanks for a swift speedy delivery.
Ian ...Ian Wright - iwDesign3d
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive. ...Conor Donnelly
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