Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
|
Thanks for the good all round service, parts, and delivery. all good. cheers, James Wolstencroft ...james wolstencroft - j wolstensroft
|
Good service thank you. Nice to be updated with delivery dates. Delivered on day said. Good price compared to same item on other sites. ...Christine Missenden
|
Ordered and delivered the next day. Very pleased. ...kbr
|
good communication on time delivery ...Malcolm Browne
|
Excellent service and a competitive price. ...Lou Harding
|
Good customer support , fast delivery , Satisfied .
***** ...Il SOLE - LOMY
|
Fantasic company. Really helpful by phone and email. Order dispatched within 2 days as promised. A pleasure to deal with which is so rare these days. Would recommend. ...Katie Jeswani
|
Excellent service really helpful with issues and put the customer first ...Mr kevin duddy
|
Good straightforward ordering of what turned out to be a difficult order to complete because stock held in Spain nothing to much trouble kept informed order delivered in reasonable time frame in excellent condition well done mytub!!! ...R beesting
|