Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
...Bernard Adams
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I knew I would have trouble trying to find the bathroom accessories as they were unavailable anywhere! However MyTub found the towel ring amongst their stock! They kept me informed of there search and the great outcome! They could have just said, sorry out of stock, discontinued, but no, they didnt give up and found the item!
Great communications and 5***** Service. Thanks again. Mr Bristow. Dorset.
...ALLAN BRISTOW
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Delivery was on the day stated and from ordering to delivery was only a few days . Excellent service
...Barry Jury
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Great service typed the wrong postcode and it was spotted and checked item arrived quickly very impressed
...Steve Dunn
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Very impressed with the service. It turns out the part I ordered was obsolete but staff went to the trouble of sourcing another supplier. Part arrived promptly.
...A Lennon
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Thank you - a very efficient service and excellent telephone support staff.
...Margaret Miller
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delivery exactly as predicted , well done
...n anderson
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Excellent service and Great pricing
...J M Copley
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Excelleny delivery information and phone help with ordering and choice.
Please note Danfoss has a two phone numbers. I needed the burner one.
Cheers RJP
...R Pannell
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Excellent service, delivered bang on time.
...Richard Birtwell
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£
£28.37 
