This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really.
...Ian Grosvenor
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Great service and superb on price, 5 days to deliver and delivered everything on time...would highly recommend.
...Shakib Latif
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Very pleased with the product, service and delivery. My order was completed and delivered as stated. Ordering from the web site was easy and when I emailed for further information I received quick and accurate reply.
...Sheila Carss
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Thank you we received our order, with good customer service.
Thank you
...karen hounsell - kennet court
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Excellent service, great communication, good prices,
thank you
Graham
...Thompsons Fish and Chips
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Order reciieved thanks
...Roger Morley
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Initial enquiry about an alternative product to the now discontinued line was swiftly answered and order placed. This was then very quickly delivered. I was very impressed with the service received and would most certainly consider using them again.
...Norman Dickinson
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Well pleased with order was able to pick up at our local Plumb Center. Fire looks lovely now with the new coals
...Mrs Norah Powell
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First Class Service!!!!!!!!!!
Thank you.
...Kevin Meayers
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Excellent service. Goods arrived promptly Job done!
...David Fowler
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£
£28.37 
