All products arrived on time - Good service ...John Hawson - City of London School
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I found the service excellent ordering at 2pm and having delivery for 9am the next day, especially as we required the thermocouple urgently, the only thing i would suggest is if the items could have had a picture also just make sure it looks the same because I found with my searches that my particular item varied a great deal for the same model fire and it would help tremendously to be confident of ordering the correct item.
...Peter Robinson
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All good - no problems. Correct part, good price and delivery, whats not to like ...Arthur Dalton
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First rate service, no complaints or adverse comments ...JAMES FLATT
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Excellent communcation and help in finding a specialist piece of pipe. Went the extra mile to locate the item -thank you. ...andrew Long
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There was a minor hiccup with this order, but that only highlighted the superb service that My Tub gives when all is not well. Full Marks to them!!! PS - All went well in the end. ...Alexander George Todd
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excellent item exactly as described, deliverd very quickly thank you very much!! ...Anthony Checkley
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I ordered some coals for a gas fire which included delivery, but due to the delicate nature of the coals you would not deliver I dont know why you show something on you web site that you cannot deliver. You then had to re credit me for the delivery cost. The item was then sent to another distributer which I had to collect from.
All this took me numerous phone calls and over a weeks wait I would have been better going straight to the local distributer. ...ken golding
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Very helpful staff, quick delivery. Would certainly use them again.
Thank you. ...Nicholas Hughes
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Excellent service and correspondence. Quality products at sensible prices, will definitely use again. Thank you. Tommy ...Victor handley - H
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