We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way. ...Barry Elder
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Perfect service, quick delivery of the correct parts and the best price. Excellent. ...James Baron
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good experience all round. Helpful when enquiring re suitability of item I needed to purchase. Prompt response. Accurate also. Sink came very promptly and as advised by my tub. very impressed. ...david hemmings
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Excellent service overall. Spoke to Christine on phone and she was very pleasant and helpful. Also emails on updates to delivery very good ...David Lindesay
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All worked well, will definately use again. Thank you ...ian greenwood
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Excellent product, great service. My bath screen was delivered at an agreed time by a local supplier.will be using my tub again. ...Allan Hacking
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Excellent service, very helpful customer service. Thank you
...c sen
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Great service and assistance from your staff in Whitley Bay they could not have been more helpful. You were however let down badly by the Plumb Centre in Burnt Common near Guildford Surrey. I eventually had to go there to collect the basin because allegedly their driver could not find the house. It is on one of the main roads in Woking, to get into Woking from Burnt Common 3 miles he has to drive along part of it. I was told the goods were awaiting collection, went and found them still to be in the van on another random walk around Woking. When the driver returned I asked him what had gone wrong he said he got the first 50 yards along Old Woking Road, his sat nav told him to stop at the takeaway chinese so he did and gave up. Other staff including the manager tell me he was removed f ...Graham Burgess
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I bought some replacement radiatorthermostats.
myTub gave the best price by a long way and the items arrived
very quickly.
Nice job boys. ...Steve Atkinson
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The order arrived promptly will use again ...Darrall Kitchen
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