The item arrived on the confirmed date. However, I had it delivered to my work address large organisation and my name was omitted from the address label. Fortunately it included my phone number otherwise there would have been a delay in receipt.
...Pauline Sudworth
|
Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance. ...Jo Martin
|
Very good company keeping me updated although delivery took longer than expected I have now received my order. ...Mrs Marian Simmonds
|
Great service and great price many thanks ...Peter Stannard
|
So pleased to have this obsolete part delivered quickly. Great service. ...Katharine Adamson
|
It is a breath of fresh air to find a company as helpful as My Tub, thank you for your help! ...Paul Wheeler
|
Good communication and dispatched as advised ...David Roberts
|
Great price, cheapest on the market for the products I ordered, plus delivered the day you said you would.
Will definitely be shopping here again
Thanks ...Stephen Cox
|
Great service. Highly recommended. Superfast despatch ...alan downes
|
Efficient and prompt despatch
Product as expected
Easy ordering ...stephen watts
|