Ordering online was easy and the delivery date 10 days later, whilst taking a little longer than most, was met on target and the correct item was dispatched. My only concern was that the item came wrapped only in a thin plastic which was badly torn but luckily there was no damage to the basin. However, it seems more by chance and it would have been better if had cardboard packaging to prevent possible damage to what is a fragile item. The was my first experience using My Tub and I would definitely no hesitate to use them again and recommend their services to other. Thank you.
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Dear Miranda
Thank you for your feedback. To clarify, this is how sanitaryware comes from the manufactures, as we do not use couriers to transport chinaware there ...Miranda Thomas
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Really quick service, and very quick to respond to my query ...Mrs Samantha Boyd
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Excellent service, good quality parts and good communication on delivery. Would recommend. ...David Stewart
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Fast reliable service. When an issue arose with a damaged bath delivered direct from their supplier this was impressively resolved and the bath was replaced the following day - brilliant! ...Richard Stevens
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Fantastic service great communication throughout a well packaged n protected product would definately use again and would recommend to others! Thank you very much! ...Nirmal Aujla
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I have found the service very efficient. I searched everywhere for this product and you were the only place to have it in stock. The ability to be able to check on your website about a specific item was really useful and I received a prompt reply. Delivery was quick although a bit expensive. I would throughly recommend your website to friends and family. ...Amanda Golley - Mrs
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Excellent service - thank you. Goods arrived in perfect condition and exactly when they said they would be delivered. Would definitely recommend you to friends and relatives. ...Sue North
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Arrived in excellent time with very good communication. Delivery charge was expensive for such a small item. ...Mr Clifford Hart
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Excellent service from ordering to delivery ...Alwyn Keith Good
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Outstanding service from beginning to end. The technical advise was spot on. Speedy delivery. Highly recommended. ...Diana Vaughton
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