Hi
Ordered received on day promised. Item as ordered and now in situ.
Good service.
Many thanks ...Wendy Smith
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Excellent Service ...MHG Heating Ltd
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Excellent service throughout. Will definitely use again. ...Alan Carrington
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Very helpful service, particularly when I made a mistake in the order and it was corrected without hesitation at no additional cost.. ...Hugh Kelly
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Im very pleased with the fire, which was bought as a new home gift for my son and his fiancee. The Mytub team kept me well informed about the delivery of the fire and it arrived exactly when they said it would. I would use Mytub again.
Thank you. ...Mrs Lisa Lewis
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Very pleased with the service, thank you. Especially pleasing was the friendly telephone manner of the operative when I made an inquiry. ...Paul Russell
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My order was delivered on time, as per your confirmation email. Your desk top website was easy to use and I found what I wanted very quickly by typing the products name in the search box. I am very happy with your service and would use you again. Many thanks. ...Ian Currie
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A very helpful company, who were supportive and reliable. Good service! ...Electrician
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Excellent service ensured that I received my urgently required order the following day rather than after the Bank Holiday. Very satisfied. ...Reginald Harlow
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
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