Very satisfied, but i have to say was slow. Other places deliver withiin a few days, but thank you all the same, you were cheaper than other places, so all in all, was worth waiting a few more days for. ...Kyle Sinclair
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Very efficent ...marti cannon
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Very efficient service with prompt delivery. ...R Bramley
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance. ...Jo Martin
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Unfortunately initially the wrong size coals were delivered for my gas fire.However once I had notified My Tub they were very helpful and efficient.Most impressed with how quickly Stephen responded to my emails.
Correct coals now delivered!!Many thanks Gill ...Gillian Reeves - Ms
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Goods as described and delivered as promised. Excellent service. ...William Paul Down
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order recieved very pleased ...mr j a j mann
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Part sourced and delivered as promised on due date, thanks ...Stephen Porritt
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Service was first class, kept informed of delivery status all the way to door Could not really ask for more. Thank you.Part fitted and working. ...terence arch
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Thanks for very good service and helpful team at mytub will continue to use mytub when i need to and will pass on your good name to family and friends kind regards paul.
...paul
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