Only issue was the delivery time.....actually arrived this morning, but that was after I had chased you a couple of times and we were told it would be delivered Monday, and then yesterday late p.m. Would rather know if things are going to be delayed. ...Mr Graeme Neill
|
Great service, part received as expected, very favourable price comparing to other im not trade suppliers. The website is very clear, simple and fast... which is fantastic to see these days.
Many thanks ...Darko Longin
|
Very pleased with product and service provided. My plumber found it easy to install, and it works fine.
...Tim Bartlett
|
Apart from a misunderstanding regarding delivery dates, which may have been my fault, your communication was friendly and informative, which we appreciate. We did enquire whether there was a more efficient way of you sending a very small product to us in the post so my only suggestion would be a more economic postage price in addition to your standard. Thanks and regards. ...Amanda Barry
|
Easy to use website and fantastic customer service. 10 out of 10 ...Olga joven
|
One of the best companies to deal with, lots of information, kept me in touch all the way regarding delivery. ...Madeline Collin
|
Very helpfull and quick delivery. ...shirley fryer
|
Excellent communication throughout the order process, competitive price and 2 day delivery. Would use MyTub again without hesitation. ...Iain Richardson
|
In reply to your request - we now have thank you all our requirements. It was a prolonged procedure. The units required where not available although they were on your list of products so I had to buy them locally. Each time I asked something else was not available. Your staff were excellent at all times and I cannot blame hem for lack of stock. One more thing and I know it was my fault it is not clear in the graphics that when you order from the page I expected to get the whole unit so when I ordered against the page your people had to inform me that for instance I only got the basin not the pedestal. I felt that as a designer of web pages myself it should have an underline that the facts are that you are not getting as the picture. Easy for you but not for the average layman. Than ...Terry Wybrow
|
Initial enquiry about an alternative product to the now discontinued line was swiftly answered and order placed. This was then very quickly delivered. I was very impressed with the service received and would most certainly consider using them again. ...Norman Dickinson
|