Its when things does not work out ok you really see what good customer service is all about. I made a mess and MyTub customer service straightened it all out for me. It really made my da. Thanks guys!
...Tore Saanum
|
I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
------------- ------------------------- -----------------
Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub
...ELCCH
|
It arrived on the day stated, three was in good order, however the fixing clips and seal were not present. Delivery driver was informed as it came from Wolsey parts center, said he would get one sent out but am still waiting for it. Luckily I was able to use the clips of the existing sink. Very poor.
...Ian Stewart - Stewart Property Services
|
Very good website, good customer service when I had a question, excellent if the seat turns up in the next 5 days!
...NA
|
Thank you our order was delivered at 2.30pm on Monday 22nd May - the part fitted perfectly. Many thanks for your efficient and prompt service.
...Mr Peter Lund
|
Great service & communication from Mytub. Although initial item was wrongly sent out from manufacturer, Mytub kept me up to date with my order & were very quick to rectify the issue.
Many thanks
...Mrs Simone Icke
|
Excellent service, kept informed from start to finish. Good prices and free delivery. Would definitely recommend and use again without hesitation.
...Mike Willcocks
|
Thanks for the good all round service, parts, and delivery. all good. cheers, James Wolstencroft
...james wolstencroft - j wolstensroft
|
Fast response to my enquiry and quick delivery on my order.
Excellent service - will not hesitate to recommend MyTub !!
...Ian Cameron
|
Just what I wanted. Good product. Good price. Thanks
...Michael Everard
|
£
£17.67 
