While the order is NOW complete, it took far to long to deliver weeks rather than days and the price went up to boot.
Over all score for MyTub = 5 out of 10 ...John Thomson
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Simple ordering process. Very helpful staff. Obtained product relatively quickly despite problems caused by Covid 19. Low prices. Very happy. ...Arthur Elliff
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Good clear web site. Processed and delivered order promptly.
Thanks very much.
Mike Veitch ...Mike Veitch
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Your service has been excellent. The part I wanted has arrived and been fitted. Your customer service is excellent, keeping me fully informed at all stages. Thank you. ...Bruce Mountain
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Easy to use website, great range of product and even better had what I needed. Great communication and speedy delivery, couldn’t have been better. Many Thanks ...Tim Pearce
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Very helpful staff (christine). Fast efficient service - item available for me to collect few hours after placing order.
Thank you
...Gareth Stuttard
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Product and price excellent, however the delivery was slower than expected but this maybe due to christmas postal services. ...Steve Harris
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First time I have used mytub and not a good start.
Was informed Item would be delivered on 2nd Nov, item not received on 2nd or 3rd and after a phone call by me was delivered on the 4th
Regards
Stuart malone
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Dear Mr Malone
Sorry for the delay, we confirm the delivery with the branch the day or two before it is to be delivered to you. If the branch say it is to be delivered we have no knowledge of that action not taking place, till you inform us.
Sorry for any inconvenience, I can assure you whilst errors are impossible to eradicate 99% of deliveries take place without a hitch.
Regards
MyTub
...Stuart Malone
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Straightforward website and I congratulate you on your order tracking system. Many thanks for emailing me as requested with the confirmed delivery date for the bath - this greatly facilitated delivery.
The company that made the delivery had oddly removed all packaging, but the bath seems to have survived the experience. ...Alan Wilson
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Excellent service Thank you ...Paul Christer
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