Delivery was not as stated and when I rang to mention the item had not been delivered, I was was simply told I would receive a future email. This isnt good customer service. I rang you and hence Ii would expect a phone call back with email confirmation of when I could expect the item delivered. ...Steve May
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Very pleased with the proffessional service we received for our order. We were informed regualary as to the situation of the delivery and the 3 items were all received on the same date as advised. Would all ways use My Tub in the furture.
Frank Dove ...Frank Dove
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Very good service. The order was slightly delayed but I was kept fully informed. Unfortunately the supplier omitted some fixing screws, however MyTub responded quickly and sent out a set of screws immediately. Excellent customer service. Il not hesitate to use them again. ...Florence Smith
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Great, good customer service... arrived on time after quick chase up. Super service... recommend to all. ...ISTL Engineering Limited
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Dear Sir
the goods have arrived. Thank You.
the only issue i have is that they took a long time to be delivered.
Yours Faithfully
Graham Blackburn ...Graham Blackburn
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Very good trouble free service. No issues to raise at all. ...Ian Johnston Anglo Irish Bank
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All Good!!! Many Thanks, Michele ...Sote ltd TA Pentolina Restaurant
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Order did arrive on date supplied. After having made frantic efforts to secure an am or pm delivery, I was advised that I would be having a pm delivery. The delivery was then made between 9 and 11am because luckily a friend was in to take the parcel in. I also note that a message had been written saying deliver after 12!!! Having said that the contents were as expected.
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Hello Lynn
Very sorry, normally we are proactive in getting this information to you before you are asking for it, we can see where this slipped through the net and are taking steps to prevent it happening again.
Thanks for your Feedback.
MyTub ...Lynn Frances Andrade
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Hi,
Product arrived when advised. Communication was good and item was as described.
Wish it was available in white though ...
Thanks ...Anthony Hill
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Customer service from MyTub was excellent. Steve and Samantha kept me well up to date with the delivery status of my order. I will definitely use MyTub again. ...Stephen Hanmer
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