The price was good but the service was some of the worst I have had shopping on line. One broken promise after another. If I had not progressed the order by phone I would probably still be waiting!
You need to get your act together, I will never use Mytub again.
Still convinced you write the rave reviews yourself.
Frank.
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Dear Frank
Good afternoon, I am very sorry for your experience.
No excuses, all I can see looking at the order is we chased this up with the
manufacture a lot. We gave up & got in from another branch which meant it
had to go through several sets of hands.
I am really sorry we did not keep you informed as we should have and normaly do.
Regards
...Frank Conway
|
service, advice and guidance excellent thanks - prompt delivery too
...andrew mackenzie - speyside trust
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Cheap, good communication and promt delivery.
...Nick Gribble
|
A very helpful company, who were supportive and reliable. Good service!
...Electrician
|
Just what I was looking for and a quick delivery.
...Norman Scott
|
the staff at mytub were very helpful in finding the part i needed for my shower and even though the part was only £10 the level of service i received was oustanding from start to finish you would think i had spent thousands of pounds, excellent communication, i was kept upto date at every stage of my order and very fast delivery. this has to be the best company on the internet, staff who are genuinely interested in helping no matter how much money your spending, service at its greatest. thank you Mytub
...christine mcguire
|
Great customer service,very competitive priceing and fast delivery thankyou and will defiantly be back
...NAHEEM QUASIM
|
Dear Mytub, your service was superb. Your comms excellent throughout. The item received in double quick time which was most appreciated. Thank you.
...Paul Kernan
|
Order came on the day expected, but a week for a small part could be improved.
Part is slightly dented, not as a result of delivery, qa before packing would be good.
I havent fitted the part yet so hopefully the dent wont affect installation
...Brian Power
|
Excellent personal service with regular communication.
Really impressed by the trouble the team went to for my small order.
...carol barbero
|
£
£25.96 
