Very prompt service and a good price too! ...James Spencer
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Many thanks for great service. Other suppliers quoted 5 to 7 days delivery for the gas valve, MyTub had the part delivery in 24 hours. Christine was an absolute star in facilitating the parts supply. So glad I found you on-line ...Paul
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Customer service WAY beyond what anyone could expect. Many thanks.
...Brian Smeed
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Order has been received and all is ok. Thankyou so much.
MurielTobin
...David Tobin
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
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Swift delivery as promised. Very helpful staff on chatline ...Mark Edgar - Lincolnstudentlets
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no issues - ...KEN ROBERTS - HOYA LENS UK LTD
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Thanks, bit slohw delivery, but good service, good prise. Thans again ...Marios Boiler Service
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Thank you for sending my loom part.It did arrive on time.Bob ...robert lear
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Made two orders with your company and have been very impressed with the customer service, particularly in helping me get a relatively rare bath delivered very quickly. Matched the price of another site too, which is excellent. I wouldnt hesitate to recommend MyTub to others. Superb, many thanks. ...Dave H
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