Amazingly fast service ...Brigid Tapping
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The item wasnt delivered when they said it would be but once I queried it, the communnication was spot on from there and they were very apologetic and i now have a working toilet again so cant complain too much!! ...Chloe Whiskin
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Delivery was received on the stated day.
Both customer service and delivery reflected a professional service, I would certainly use the company again ! ...Dennis Underwood
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Prompt and efficient service and good value for money.
...R.Mundy
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Excellent service, but I find it strange that I can order something from My Tub, 250 miles away, yet its actually delivered to me by a local plumbers Merchant, and at a better price than if I went to the plumbers merchants direct. ...Mr B R Goodliffe
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Very good communication on progress and correct product arrived on the day promised. Thanks ...Adrian Holmes
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Kept me fully updated with the progress of both my recent small orders, and offered prompt and very helpful advice when I made my frequent queries!
Thoroughly recommend them! ...Colin
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Thankyou for a very quick and reasonably priced service.
From a satisfied customer.
...Leslie Carter
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Very happy with the service, product was delivered quickly and on time - Would definitely use this website again.
Many thanks ...Simona Scaglione
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance. ...Jo Martin
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